If your letter arrives in a carrier envelope with a window, teaser copy and nonprofit postage -- you
have only five seconds to live.
1... 2 ... 3 ... 4 ... 5. You’re dead.
That is,
unless one of three things happens:
1) The teaser copy intrigues the reader.
2) The design of the package encourages
the reader to look inside.
3)
The reader has previous positive experiences with letters from
the organization, and this conditioned reflex gets
the envelope opened.
Then, inside, you have about three seconds to live.
1 ... 2 ... 3.
If the eyes of the reader have not come to a stop at some visual graphic, or a headline, you’re
dead.
If your envelope
arrives in the mailbox with a first class stamp, a personalized address and personalized letter – then, your package
has about 10 seconds to live.
1 ... 2 ... 3 ... 4 ... 5 ...
6 ... 7 ... 8 ... 9 ... 10. You’re dead.
The personalization gives the
reader motivation to get hooked into eye contact with the top of the letter. The reader’s name, at
the top of the letter is a powerful device to get attention.
So your
letter won’t die as quickly as a non-personalized letter.
A little frightening,
isn’t it? Let’s make it more complicated.
Readership
studies and eye movement studies show that, instead of reading the letter word for word, the eyes will scan through the letter
and the person will often sit there and turn the letter over and go through the material until coming to the end of the letter
and the P.S.
After this tremendously rapid scanning process, the reader then may go back to the opening headline or paragraphs and
start reading word for word. If this occurs, you are a winner! Your letter is going
to be successful.
Many readers, once they achieve visual contact, have a compulsive need to read every word. However,
naturally, even after they get started, if you force them to plow through seven-line paragraphs with no indentation, their
compulsion will rapidly wane.
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